Call Kurtis: His Driving Record’s Clean, So Why Did A Rental Company Blacklist Him?

Call Kurtis: His Driving Record’s Clean, So Why Did A Rental Company Blacklist Him?


REQUIRE SOLAR PANELS ON ALL HOMES? THEY ARE EXPECT ED TO VOTE ON THE REQUIREMENT TOMORROW A VIEWER SAID HE WAS TOLD HE WAS ON THE DO NOT RENT LIST. IT WAS TIME TO CALL KURTIS TO INVESTIGATE. Reporter: I NEVER HEARD OF SUCH A THING. HOW DID HE GET ON IT AND HOW DO YOU FIND OUT IF YOU WERE ON THIS LIST? I WAS SHOCKED. Reporter: HE SAYS ENTERPRISE TURNED HIM AWAY AT THE COUNTER IN LONG BEACH. SORRY, WE CAN NOT RENT YOU A CAR. YOU ARE ON OUR DO NOT RENT LIST. HE SHARED AN ADDRESS WITH A ROOMMATE THAT OWES ENTERPRISE MONEY. NOTHING TO DO. JUST A LIABILITY. THE CORPORATIONS USUALLY HAVE GOOD EVIDENCE FOR PUTTING SOMEONE ON TO THIS LIST. Reporter: THEY SAY INDIVIDUAL RENTAL CAR COMPANIES DO HAVE DO NOT RENT LISTS. BLACK LISTED FOR THINGS LIKE UNPAINT, BAD DRIVING RECORD, COMMITTING A CRIME IN A RENTAL CAR. THAT TYPE OF DRIVER CREATES A LOT OF RISK TO THE RENTAL CAR COMPANY. HE NEVER HEARD OF A CASE LIKE TONIES, BLACK LISTED JUST FOR SHARING AN ADDRESS. I AM GUILTY BY ASSOCIATION. WE REACHED OUT TO ENTERPRISE, THEY WOULD NOT TALK TO US ABOUT IT. AFTER WE GOT INVOLVED THE COMPANY SAID THEY RESOLVED THE SITUATION. I AM NOT A CRIMINAL. I DID NOT DO ANYTHING BAD. THIS LIST IS NOT SHARED INDUSTRYWIDE. MANY OF THEM ARE UNDER THE SAME UMBRELLA. WHILE IN LONG BEACH TONY WAS ABLE TO RENT BUT FROM A HIGHER PRICED COMPETITOR.