Consumer Reports 2018 Least Reliable Cars

Consumer Reports 2018 Least Reliable Cars


When you buy a new car, the last
thing you want to think about are future repairs, but an
unscheduled trip to the shop may come sooner than
you might expect. In our annual
reliability survey, CR subscribers tell us what
went wrong on their cars. This year, our survey
included reports on more than 640,000 vehicles. These are the five new vehicles
that have the lowest predicted reliability for 2018. The Ford Fiesta makes
our list for problems that owners reported
with the climate system and transmission. One Fiesta owner said that the
automatic climate system would stop blowing cold
air and that it had become a recurring problem. Early clutch
replacement for the dual clutch automatic transmissions
were common repairs. Some owners even had to have
their transmissions completely rebuilt. Ford Focus owners know
transmission troubles all too well. This compact car
lands on our list for the second year in a row. A number of drivers
said that their Focus would buck and stutter,
especially when starting out. Rough, erratic shifts
were also common, even at normal driving speeds. Many owners also had to
replace the clutch prematurely. Next up is the Volvo
XC90, one of three luxury SUVs on our list. The problem– Volvo’s
complicated touch screen infotainment system. Drivers tell us that the
system is slow to load and constantly
requires rebooting. There were also cases where
the entire screen went blank during reboot. This would block owners
from climate controls, audio and phone functions, and
accessing safety feature menus. Once again, the Cadillac
Escalade makes our list. The luxury SUV had tech
issues both under the hood and in the cabin. Owners told us Cadillac’s
CUE infotainment system had more than a few faults. They said the system
would freeze or crash, and the climate system would
turn on to the highest setting without any user input. Power train problems
range from irregular idling rough shifts and even
total transmission failure. The least reliable
car in our survey is the Tesla Model X.
The all electric SUV has many cutting edge features,
but owners we surveyed had trouble with the
most basic functions, like opening and closing
the falcon wing doors. Drivers reported that a
sensor malfunction wouldn’t allow the doors to fully open. One owner claimed to have had
the sensors checked eight times before it was properly fixed. Fit and finish also
caused concern. Loose exterior moldings
and body misalignment were common, along with latch
failures on multiple doors. For more on reliability and
a full list of rankings, check out consumerreports.org.